Privacy Policy

Last updated: March 2026

1. Information We Collect

Account information: Name, email address, and a securely hashed password when you create an account.

Website URLs: URLs you submit for brand analysis. We use these to extract publicly available brand information (colors, fonts, content).

Usage data: Pages visited, features used, pins generated, and exports created. Collected via Google Analytics (GA4) and server-side logging.

Payment information: Processed by Stripe. We do not store credit card numbers, CVVs, or full card details on our servers.

Cookies: Session cookies for authentication and analytics cookies for GA4.

2. How We Use Your Information

We use your information to: provide and operate the Service, generate pins from your brand data, process payments, send transactional emails (welcome, export notifications, billing), improve the product, and prevent abuse or fraud.

3. AI & Data Processing

When you submit a URL, it is analyzed by AI (Google Gemini) to extract brand colors, fonts, tone, and content. Generated pin content (titles, descriptions, designs) is stored in our database. We do not use your content to train AI models. AI processing is performed solely to deliver the Service to you.

4. Data Sharing

We share data with the following service providers as necessary to operate Pinslate:

  • Stripe — Payment processing
  • Resend — Transactional email delivery
  • Google Cloud — AI processing (Gemini)
  • Vercel — Application hosting
  • Neon — Database hosting

We do not sell, rent, or trade your personal data to third parties.

5. Data Retention

Account data is retained while your account is active. Campaign and pin data are retained per your plan's limits (Starter: 30 days, Pro/Agency: 12 months). If you delete your account, we remove your personal data within 30 days. Anonymized, aggregated usage data may be retained indefinitely.

6. Your Rights

You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data, export your data, and opt out of marketing communications. To exercise these rights, contact us at hello@[domain].com.

7. Cookies

We use session cookies for authentication (required for the Service to function) and analytics cookies via Google Analytics GA4 to understand usage patterns. We do not use third-party advertising or tracking cookies.

8. Security

We take security seriously: all data is encrypted in transit via TLS, passwords are hashed using bcrypt, and our database is encrypted at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children

Pinslate is not intended for use by children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice via email or in-app notification. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions about this policy? Contact us at hello@[domain].com.